Frequently Asked Questions


A. Individual Membership

  • 1. Am I eligible to join AICB?

    AICB membership is open to employees of financial institutions, as well as individuals who intend to pursue a career in banking.

    Please click here to view the available membership categories and the respective requirements.

  • 2. How do I become a member of AICB?

    Applications for membership can be made online via the AICB Member Portal at any time of the year. Click here to register as a member.

  • 3. Do I need to become a member before I can take a qualification with the Institute?

    Candidates studying for a qualification (with an exception of Pasaran Kewangan Malaysia Certificate and Investor Protection Professional Certification candidates) are required to hold a valid membership with AICB to begin or continue with their studies.

  • 4. What are the benefits of membership with AICB?

    As a member of AICB, you will have access to a range of exclusive benefits such as:

    • Professional recognition: Recognition as a professionally qualified individual in the banking fraternity, including global recognition for the Chartered Banker brand.
    • Career Development Opportunities: Access to a range of qualifications to suit the different needs of your career progression
    • Networking opportunities: Access to a range of member engagement events
    • Career resources: Complimentary banking magazines and journals
    • Access to online learning resources/ references: Various forms of CPD offerings and recognitions.
    • Subsidised programmes: Learning programmes and conferences at Member rates.
  • 5. Can I use a professional designation if my membership has expired?

    The use of a professional designation is subject to continued membership with the Institute and meeting the Continuing Professional Development (CPD) requirements.

  • 6. How do I upgrade my membership category?

    Affiliate members with a valid status will be automatically upgraded to the Associate category upon completion any of the following qualifications:

    • Professional Banker
    • Retail Credit Professional
    • Competency Validation Assessment Level 2 – RCP (CVA – RCP)
    • Business Credit Professional
    • Competency Validation Assessment Level 2 – BCP (CVA – BCP)
    • Advanced Certification in AML/CFT
    • Competency Validation Assessment Level 2 – ACAML (CVA – ACAML)
    • Certified Professional in AML/CFT
    • Bank Risk Management
    • Competency Validation Assessment Level 2 – BRM (CVA – BRM)
    • Advanced Certification in Regulatory Compliance
    • Competency Validation Assessment Level 2 – ACRC (CVA – ACRC)
    • Certification for Bank Auditors (CBA)
    • Competency Validation Assessment Level 2 – CBA (CVA – CBA)
    • Prior Experience Conversion Programme (PEC)
    • Pasaran Kewangan Malaysia Certificate (PKMC)
    • Certified Anti-Money Laundering & Counter Financing of Terrorism Compliance Officer (CAMCO)

    Meanwhile, members with a valid status will be automatically upgraded to the Chartered Banker status if he/she has passed the Chartered Banker qualification.

    Click here for more information.

  • 7. What are the fees payable for membership?

    New admissions will be charged a subscription fee. Thereafter, the annual subscription fee is due and payable on or before 1 January of each year. Members are required to renew their annual subscriptions online via the AICB Member Portal the AICB website.

    The membership subscription fees are available on the AICB website. Click here to view the membership admission and renewal fees.

  • 8. What are the payment methods available to renew my annual subscription fee?

    You can pay your annual membership subscription fees online using your debit/credit card (Master/Visa) or via online banking through the AICB Member Portal

  • 9. Can my employer sponsor the membership subscription fee?

    Employers who are Corporate Members of AICB may opt to sponsor their employees’ membership subscription fees.

    Members are required to submit the request for sponsorship via the AICB Member Portal. Members are highly encouraged to obtain prior approvals from their respective employers.

  • 10. Does AICB offer discounts on annual subscription fees?

    The Institute offers reductions in annual subscription fees to members (except Affiliate members) under the following circumstances:

    1. if the Member has attained the age of 60 years and has retired from gainful employment and business activities.
    2. due to special circumstances as follows:
      • prolonged illness
      • unemployment
      • undertaking a full-time study

    Applications for the reduction of annual subscription fees shall be made online using the prescribed form accompanied by supporting documents. Applications must be submitted by 31 January of the year to which the subscription applies and no applications shall be considered in respect of previous years.

  • 11. How do I get an invoice or receipt for my payment?

    Kindly send your request to [email protected]. The invoice/receipt will be provided in 5 working days.

  • 12. When will I receive my AICB membership certificate?

    Upon an admission of an Individual Member or a change in a Member’s designation, a certificate shall be issued to the Member, certifying his/her membership status.

  • 13. Where can I find the Member Portal User Guide?

    To access the Member Portal User Guide for AICB Member Portal, please click here.

  • 14. I cannot remember my username and password for the AICB Member Portal – how do I log in?

    a. Your username is your NRIC (for Malaysians) or passport number (for non-Malaysians).

    b. Click here to obtain your temporary password, which will be sent via email.

  • 15. What must I do to readmit myself for my designated membership?

    All applications for re-admissions shall be made online. Upon approval, the applicant shall pay a re-admission fee equivalent to the total of the current year’s subscription and the subscriptions for the previous years (at the applicable subscription rates) during which the individual’s membership had lapsed. Click here for more information (page 7, para 11, Re-Admission to Membership).

  • 16. Why have I been removed from the membership register?

    An Individual Member shall cease to be a Member in the following circumstances:

    1. in the event of death;
    2. if he/she fails to pay the annual subscription fee;
    3. if he/she becomes of unsound mind; or
    4. if he/she fails to pay any fine imposed on him/her as a result of disciplinary action.
  • 17. How do I cancel my membership?

    An Individual Member may cancel his/her membership by sending a notice in writing to the Secretary at [email protected] and upon acceptance by the Council, he/she shall cease to be a Member and his/her name shall be removed from the Register of Members. A Member whose notice of resignation has not been received by the Secretary prior to 1 February of any year shall remain liable for any fees or subscriptions in respect of that year.

  • 18. How do I access the e-Resources?

    You can access the e-Resources via the AICB Member Portal. Once you've logged in, click on e-Resources, where you will have access to a wide range of resources, including reference books and articles, videos and e-learning modules. Please ensure that you have a valid membership status to access these resources.

B. Continuing Professional Development (CPD)

  • 19. What is CPD?

    Continuing Professional Development (CPD) is the means by which members of professional associations maintain, improve and broaden their knowledge and skills and develop the personal qualities required in their professional lives.

    The Institute’s approach to CPD is to foster a commitment to lifelong learning among Members. The Institute encourages all Individual Members to maintain and develop their knowledge and skills throughout their careers to ensure they remain professionally competent and able to provide high quality services to customers, employers and other stakeholders.

    Click here for more information.

  • 20. Who needs to complete and comply with the CPD requirements?

    All Members, except Life members, are subject to mandatory CPD and must comply with the following minimum requirements for CPD:

    1. Group 1: Members who hold a professional designation awarded by the Institute as listed in Appendix 1 (hereinafter referred to as “professional designation”) are required to undertake at least 35 hours of relevant CPD activity in each calendar year, of which 20 hours must be structured CPD. At least 10 hours of the structured CPD must be in areas directly related to banking, and 5 hours of the structured CPD, in Ethics.
    2. Group 2: Members who hold a professional designation and who are Dual Membership Holders (AICB-FMAM) are required to undertake at least 38 hours of CPD activity in each calendar year in areas directly related to banking or finance. Of this, at least 20 hours must be structured CPD programmes conducted or recognised by AICB, FMAM, SIDC, ABS, BNM or other professional bodies or organisations and 5 hours must be structured CPD in Ethics.
    3. Group 3: Members who do not hold any professional designations are required to undertake at least 5 hours of structured CPD on Ethics every two years.

    Click here for more information.

  • 21. When do the CPD requirements take effect?

    Newly admitted Members or current Members who have attained a professional designation are required to comply with the CPD requirements from 1 January of the following year.

    Click here for more information.

  • 22. Can I transfer any additional CPD hours that I have logged for the current year to the following year?

    Members who have undertaken more than the amount of CPD as set out in regulation 5.1 may not carry forward the surplus hours to the following year or biennium (as applicable). The CPD attainment set out in regulation 5.1 is the minimum that Members are required to achieve to maintain their professional competence. It is recommended that the time investment in CPD exceeds these minimum levels.

  • 23. What is structured and unstructured CPD activity?

    Structured CPD is any form of formal learning activity that is designed to achieve specific learning outcomes and is capable of being objectively verified by a competent source. Unstructured CPD is any informal learning activity such as on-the-job training, online research, self-study, casual reading of professional journals and participation in events where the focus is on knowledge sharing.

  • 24. Where do I update my CPD activity?

    Please log in to the AICB Member Portal to update your CPD activities under the CPD tab.

  • 25. What is a CPD declaration and how do I declare it?

    Completing the annual CPD declaration is how a Member declares that he has met the CPD requirements for each year.

    The annual declaration must be made online at AICB website by 31 January of the following year.

    Click here for more information.

  • 26. What will happen if I fail to comply with the CPD requirements?

    If you fail to comply with the CPD requirements within the extended time allowed, your membership status may be downgraded or suspended.

  • 27. Are there any members who are exempt from the CPD requirements?

    All members are expected to comply with the CPD requirements.

    However, if a member is unable to meet the CPD requirements due to special circumstances, he/she may apply for exemption from CPD. Circumstances recognised for exemption include:

    1. Prolonged illness or disability
    2. Onerous caring duties for a close family member
    3. Parental leave
    4. Unemployment, and
    5. Career break.

    To apply for exemption from CPD, kindly log in to the AICB Member Portal and submit your application for approval.

C. Corporate Membership

  • 28. Is my organisation eligible to join AICB?

    Corporate membership of the institute is open to licensed banks, licensed investment banks, other licensed financial institutions, regulators of the banking and financial services industry, and other institutions approved by the Council.

    For more details on the Corporate membership, please click here.

D. Events

E. Admission

F. PCC (CCE/BCP/RCP) Exemption

G. Assessment

H. Online Learning