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AICB Careers

We are looking for individuals who are passionate about helping us make a difference in building the professional talent workforce of the banking industry. If you share our vision email us at [email protected].

  • Senior Manager – Education & Assessment (Qualifications)
    Job Purpose

    This position is primarily responsible to manage the development, implementation and management of the Institute’s qualifications and educational initiatives.

    Reporting Line

    This position has a reporting line to the Director, Education & Assessment.

    Job Accountabilities

    1. Develop and execute membership value proposition strategies and programmes, including CPD programmes, to support the retention of membership.

    • Implement recognition strategies through collaboration/partnerships with other professional education bodies, learning institutions, accreditation agencies.
    • Engage with the industry and various stakeholders to benchmark current qualifications with the emerging needs of the industry.
    • Work with relevant stakeholders to set the standards and competency framework for the banking industry.
    • Review and improve academic regulations based on industry’s best practices.

    2. Assurance of Programmes’ Quality and Standards

    • Oversee and manage the curriculum development and improvement process for the Institute's qualifications and programmes.
    • Continuously analyse and monitor candidates’ results and performance to recommend improvement plans to be presented to stakeholders such as the Board of Examiners and Education Committee.
    • Manage and improve the quality processes and standards of the Institute’s qualifications and policies.
    • Oversee and manage the implementation of academic-related regulations such as, but not limited to, academic misconduct and academic appeals.
    • Manage stakeholders’ expectations, chiefly on feedback and complaints from members and industry.

    3. Delivery of Programmes

    • Oversee the effective utilisation of the learning management system (LMS).
    • Oversee the effective delivery of contents and assessments for independent learning.
    • Work with trainers and other stakeholders on appropriate delivery methods and tools.

    4. General Management

    • Communicate Division’s information to stakeholders timely and accurately.
    • Prepare and monitor the budget for activities related to curriculum development and improvement.
    • Manage the team’s performance to meet the Institute’s strategic goals.
    • Support the Director in collating and presenting information to Council and Committees.
    • Work with Education & Assessment (Administration) team to enhance the delivery of quality programmes.

    5. Others

    • Any other duties assigned by the supervisor or management.

    Minimum Requirements
    • A bachelor’s degree or equivalent, preferably in banking, finance, business, or education. A professional certification in banking or finance is an advantage.
    • Minimum 10 years of working experience in banking, education, or learning and development-related tasks in a managerial position.
    • At least 3 years’ experience in leading a team.
    • Experience and knowledge in curriculum development, adult learning methodologies, and/or instructional design is an advantage.
    • Ability to analyse quantitative and qualitative data.
    • Ability to present and communicate effectively with multiple stakeholders.
    • Proficient ICT skills to utilise work-related software and learning management systems.
  • Manager – Continuing Professional Development
    Job Purpose

    This person is responsible for developing member value proposition programmes, including Continuing Professional Development (CPD) programmes and conducting CPD review compliance to support the Institute’s in promoting the highest standards of professional competence among its members.

    Reporting Line

    This position has a reporting line to the Director, Membership and Services.

    Job Accountabilities
    • Develop and execute membership value proposition strategies and programmes, including CPD programmes, to support the retention of membership.
    • Engage with members and stakeholders via face-to-face or surveys to understand the needs of the membership and the types of relevant programmes/activities to be conducted.
    • Engagement with strategic partners and vendors on the development and delivery of activities/programmes.
    • Communication to the membership and stakeholders on value proposition programmes.
    • Develop, review and execute CPD strategies, policies, processes and procedures relating to monitoring of CPD compliance and recognition of CPD learning activities.
    • Lead discussions and coordinate with the respective learning divisions of financial institutions or other partner organisations on the recognition of their CPD learning activities for the benefit of members.
    • Attend to enquiries on CPD, exemption applications and support the financial institutions with regular statistics on CPD to facilitate the monitoring of CPD compliance.
    • Provide administrative support to the membership team and committee in undertaking the member value proposition strategy and CPD programmes in line with the framework.
    • Generate membership data and reports for effective monitoring and to facilitate planning of membership activities.
    • Assist with any other matters pertaining to membership as requested.

    Candidate’s Personality Profile
    • Confident, mature and pleasant personality.
    • Ability to network with different levels of membership.
    • Good interpersonal, writing and verbal communication skills.
    • Ability to make responsible decisions.
    • Meticulous and analytical.
    • Must be proactive and able to work independently with minimum supervision.

    Competencies and Academic Requirements
    • Degree in business/finance/banking or a related discipline.
    • 3 to 5 years of experience in developing and executing professional membership value proposition programmes, including CPD programmes and ensuring CPD compliance.
    • Proficient in Microsoft Office and knowledge in customer data management systems.