The third edition of the Malaysian Banking Conference (MBC) themed “Banking in the Era of GenAI — Reshaping Banking, Innovating for the New Economy & Accelerating Sustainability”, was organised by AICB and The Association of Banks in Malaysia at Shangri-La Hotel, Kuala Lumpur on 10–11 July 2024. The distinguished line-up of over 40 international and local speakers at the Conference included visionaries, founders, thought leaders, industry and technology experts, regulators and AI enthusiasts from the following key banking and financial institutions, academia, think thanks and consultancies:

The Conference convened visionaries, founders, thought leaders, industry and technology experts, and AI enthusiasts to explore the key trends, issues and opportunities in reshaping banking operations with GenAI, changing business models and people strategies, the importance of innovation in the new economy, and how fast-changing technologies can facilitate the acceleration of sustainability and transition finance while revolutionising banking practices.

The dynamic discussions and informative presentations explored the key trends, issues and opportunities in reshaping banking operations with GenAI, changing business models and people strategies, the importance of innovation in the new economy, and how fast-changing technologies can facilitate the acceleration of sustainability and transition finance while revolutionising banking practices. Delegates gained valuable insights on harnessing the power of GenAI to drive innovation and enhance customer experience, and how financial institutions can embrace and scale GenAI responsibly, taking it from experimentation towards delivering meaningful digital transformation of banking processes and supporting the acceleration towards a just transition.

YB Tuan Gobind Singh, Minister of Digital, Malaysia delivered the special ministerial address and Adnan Zaylani, Deputy Governor, Bank Negara Malaysia, delivered the closing address.

A media roundtable and a Chartered Banker roundtable were held on the sidelines of MBC 2024 to facilitate deeper conversations on the trends, risks and opportunities in harnessing the power of GenAI in banking and the importance of future-proofing Malaysian banking practitioners in this digital era.

MBC 2024 drew over 600 delegates from local and international financial institutions.

The two-day programme entailed a half-day Masterclass session on 10 July 2024, followed by full-day Plenary and Breakout sessions on 11 July 2024. Click here to view the video and read more on the agenda here.

MBC 2024’s sponsors are as follows:

Platinum Sponsor