Modules

Level 1: Executive Banker

The Executive Banker certification provides you with a firm foundation on how the banking and financial services industry operates, equipping you to handle the challenges you may face. There are three modules in this certification, all of which are compulsory.

Financial Systems and Regulatory Framework

  1. Financial Institutions and Their Roles
  2. Islamic Banking
  3. Payment Systems
  4. The Financial Markets
  5. The Foreign Exchange and Derivatives Markets
  6. Monetary Policy
  7. Financial Regulation

Risk in Financial Services

  1. Principles of Risk Management
  2. International Risk Regulation:
    The Basel Framework
  3. Corporate Governance and Risk Management
  4. Operational Risk
  5. Credit Risk
  6. Market Risk
  7. Investment Risk
  8. Liquidity Risk

Banking Operations and Professional Ethics

  1. Bank Services
  2. Bank/Customer Relationships
  3. Operating Customer Accounts
  4. Cheques, Electronic Payments and Plastic Cards
  5. Providing Finance
  6. Security for Advances
  7. Wealth Management
  8. Professional Ethics

Level 2: Professional Banker

The Professional Banker certification allows you to select specialist modules that most accurately reflect your job function or career advancement aspirations. Candidates are required to complete one (1) compulsory module and two (2) elective modules.

COMPULSORY MODULES (select ONE)

Business Lending

  1. Introducing Business Credit
  2. Business Credit Analysis
  3. Structuring the Credit:
    Products and Pricing
  4. Structuring the Credit:
    Collateral, Conditions and Covenants
  5. Loan Monitoring and Management

Retail Lending

  1. Principles of Credit and Lending
  2. Types of Borrowers
  3. Credit Information and Verification
  4. Loan Securities and Documentation
  5. Credit Support and Regulations
  6. Pricing
  7. Consumption Credit
  8. Property Financing
  9. Investment Financing
  10. Hire-Purchase and Leasing
  11. Outline of Islamic Banking and Consumer Financing

ELECTIVE MODULES (select TWO)

International Banking and Offshore Practices

  1. Capital Markets
  2. The Foreign Exchange Markets and Money Markets
  3. Exchange-traded Financial Derivatives
  4. International Banking
  5. Risks and Regulation in Banking and Financial Services
  6. Offshore Centres
  7. Private Banking
  8. Labuan IBFC
  9. Anti-Money Laundering Regulations
  10. Offshore Centre Case Studies
  11. Future Developments

International Trade Finance

  1. Introduction to International Trade
  2. Methods of Payment in International Trade
  3. Documentary Collections
  4. Documentary Credits
  5. Guarantees and Standby Letters of Credit
  6. Foreign Exchange and Exchange Controls
  7. Trade Finance
  8. Trade Support from Government Agencies
  9. International Trade Finance and Islamic Banking

Marketing and Selling in Financial Services

  1. Introduction to Financial Services
  2. What is Marketing?
  3. Price
  4. Place and Distribution
  5. Promotion and Advertising
  6. Product Development and People
  7. Segmentation
  8. Customer Satisfaction and Retention
  9. E-Marketing

Customer Relationship Management

  1. Customer Experience
  2. Customer Relationship Management
  3. CRM Strategy
  4. Impact of CRM on Marketing and Segmentation
  5. Customer Retention
  6. Corporate Social Responsibility
  7. Service Quality
  8. Staffing to Ensure Quality Standards
  9. Service Recovery
  10. Customer Communication
  11. CRM with Business Customers

Bank Management

  1. Bank Management: The Context
  2. Government Policies and Regulation
  3. Establishing New Delivery Channels
  4. Analysing Bank Performance
  5. Managing Non-Interest Income and Expense
  6. Price Fixed Income Securities
  7. Measuring Interest Rate Risk with Gap
  8. Managing Interest Rate Risk – Duration Gap and Economic Value of Equity
  9. Using Derivatives to Manage Interest Rate Risk
  10. Funding the Bank
  11. Managing the Liquidity
  12. The Effective Use of Capital
  13. Overview of Credit Policy and Loan Characteristics
  14. Evaluating Consumer Loans
  15. Evaluating Commercial Loan Requests
  16. Managing the Investment Portfolio

Level 3: Chartered Banker

The Chartered Banker certification combines theory and practice to equip you with an extensive understanding of the banking industry and the skills to make informed professional judgments and critical decisions. Candidates are required to complete the compulsory module and two (2) elective modules.

COMPULSORY MODULE

Professionalism, Ethics and Regulation

  1. History and Development of the Role of Banks in Society
  2. Regulation and Law
  3. Introduction to Ethics
  4. Professional Ethics
  5. Ethics and the Individual
  6. Putting Ethical Theories into Practice
  7. Ethical and Regulatory Failure
  8. Ethics and the Organisation
  9. Direction, Ownership and Management

ELECTIVE MODULES (select TWO)

Risk Management and Banking

  1. Risk Management Concept
  2. Types of Risk
  3. Group Credit Risk Practices
  4. Applying Credit Risk Practices
  5. Market Risk and Liquidity Risk
  6. Operational Risk
  7. Regulatory Risk
  8. The Impact of the Global Banking Crisis 2007/2008

Applied Business and Corporate Banking

  1. The Business and Corporate Banking Environment
  2. The Finance Function
  3. Financing
  4. Specialised Lending
  5. Evaluating Investment Projects
  6. Currency and Interest Rate Exposure Management
  7. Mergers and Acquisitions
  8. Building and Maintaining Successful Customer Relationships

Retail Banking

  1. Retail Banking
  2. A Client-Centred Approach
  3. Distribution Channels and the Impact of Technology
  4. People, Processes and Risk
  5. Management and Leadership
  6. Regulation

Banking for High-Net-Worth Individuals

  1. Introduction to Private Banking and Wealth Management
  2. Customer Segments and Needs
  3. Business Models and Competitive Dynamics
  4. Client Acquisition and Retention
  5. Relationship Management
  6. Wealth Management Products and Services
  7. Banking Products and Services
  8. Regulatory Environment
  9. The Future of Private Banking

Contemporary Issues in Banking

  1. The Impact of the Global Financial Crisis
  2. The Global Recession
  3. Ethical and Regulatory Failure and the Need for Improvement
  4. Regulatory Change
  5. Technological Change
  6. The Data Revolution
  7. The Impact of Demographic Change on Retail Banking
  8. Corporate Governance and Corporate Social Responsibility
  9. Competitive Threats to Banks
  10. The Shape of Banks to Come

Credit and Lending

  1. The Banker-Customer Relationship
  2. The Principles of Lending
  3. Credit Products and Services
  4. Structuring a Loan Facility
  5. Financial Statements and How to Use Them
  6. Credit Risk Practices for Retail
  7. Credit Risk Practices for Business Banking
  8. Dealing with Financial Difficulties