Digital 2.0 – Mastering the Application of Digital Thinking and Technology in the Banking Industry


With the new wave of Digital 2.0 transforming our customer’s lives, technologies such as robotic process automation (RPA), API (application programming interface) open banking, cloud, virtualisation and artificial intelligence (AI) are going from pilot phase to industrialisation with enterprise wide strategy and implementations. We are now seeing emergence of new strategies, new business and operating models, new players and new ways of engaging with customers. Additionally, new ecosystems and partnership models are evolving where banks, startups / fintechs, and non-traditional players form symbiotic relationships making agility and flexibility significant traits to have given the pace of change and continuous innovation.

This session will provide participants the insights and approaches that will allow a deeper understanding of current digital and fintech trends and disruptors, as well as learn practical takeaways on how organisations are actually executing it, and engineering their organisations to manage and sustain digital within their businesses for their greater future.

Who Should Attend

Banking practitioners across all strategic areas of banking including risk, compliance, internal audit, credit, business strategy, marketing and technology divisions.

Programme Agenda

08.30 a.m. Registration
09:00 a.m. Welcome remarks by Prasad Padmanaban, Chief Executive, AICB
Session I : An Overview on Digital Trends Across Banking and Financial Services
10:00 a.m. Coffee Break
10:15 a.m. Session II : Digital Engineering – “Executing Digital in Financial Institutions”

  • Understand the mechanics and components required for digital implementation and execution and what is required across the business.
    (Presentation followed by Panel Discussion)
12:00 p.m. Key Highlights
12:30 p.m. Lunch Break
02:00 p.m. Session III : Digital Infrastructure Readiness
This session provides insights on how to take away your back-end bottlenecks and legacy to accelerate your digital business.

  • Understand what is required for businesses to undertake digital without legacy issues from technology or work processes in order to gain greater productivity and efficiencies.
  • Sharing of various case studies of how domestic and foreign banks have adopted various approaches and managed these challenges, in order to reach their organisation goals.
    (Presentation followed by Panel Discussion)
04:00 p.m. Closing and Key Highlights
04:30 p.m. Coffee & Networking


Please click here to register or call us at 03-2095 6833 ext 195 (Samantha Lee) or ext 157 (Harpreet) not later than 14 March 2018.


AICB Member: RM1,000
Non-Member: RM1,200

STF Claimable. All prices are inclusive of 6% GST.

The AICB-Global Banking Discourse Series is part of AICB’s continuous learning and thought leadership development on key issues and trends impacting the Malaysian banking industry.