Annual Banking Conference: Technology vs the People Debate

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Annual Banking Conference: Technology vs the People Debate

3 November 2020 @ 4 pm – 5.30 pm (+8 GMT)

AICB is pleased to be a Supporting Partner of the Annual Banking Conference organised by the Chartered Banker Institute, UK. The three-day virtual conference presents a series of short webinars on current issues and challenges faced by banks today.

The pace of technological change in banking has accelerated faster than ever before and so has the way learning is delivered, but is that technological change of pace permanent?

In the first webinar of the series, the expert panel will be examining the interplay between technology, the workforce and the community at large, and how the pandemic affects the current state of play.

Technology vs the People Debate

Listen to experienced industry leaders as they discuss the following topics:

COVID-19 is a short-term factor on trends in learning and skills, but will have it a longer-term influence in 5 to 10 years’ time

  • The economic impact of COVID-19 has had serious effects on small businesses and individuals. What will be the nature of building good customer relationships in this post-COVID digital world?
  • Why do FinTech organisations believe that individuals or small businesses prefer to obtain loan or overdraft decisions from a machine rather than a person? Has this anything to do with the nature of the client?
  • Are FinTech’s decision-making algorithms fit for purpose in a post-COVID world?

Join these insightful discussions to gain new perspectives beneficial to your professional banking journey while you fulfil your CPD requirements.

As an AICB member, you are entitled to register for this webinar with our compliments. To register, please click on the button below.

Speaker's Profile

Portrait of Bill McCall
Bill McCall


Chartered Banker Institute

Keynote Speaker
Portrait of Claire Tunley
Claire Tunley


Financial Services Skills Commission

Portrait of Paul Riseborough
Paul Riseborough

Mission Leader for Hassle Free Money


Portrait of Marcus Robertson
Marcus Robertson

Global Curriculums Leader

NatWest Digital Academy

Portrait of Rohan Krishnalingam
Rohan Krishnalingam

Group Chief Digital and Technology Office

RHB Bank Malaysia

Portrait of Fatma Dirkes
Fatma Dirkes

President and Vice-President

European Banking & Financial Services Training Association (EBTN) and Frankfurt School of Finance & Management