Accelerating Digital Workforce Transformation in Financial Services

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Accelerating Digital Workforce Transformation in Financial Services


23 Jul 2020 @ 10:00 am (+8 GMT)

The digital world that we live in today requires professionals to continuously upskill and develop new ways of thinking that are crucial for a rapidly changing business landscape. The threat of COVID-19 has challenged industries to take a hard look at their readiness to be innovative and their ability to work flexibly and digitally while staying connected with customers — this has never been more apparent than it is now.

This session will address the challenges and concerns faced by businesses in enabling workforce transformation. Established speakers from PwC Malaysia will share insights on reskilling, upskilling and adopting new technologies to not only stay relevant but thrive in the new normal.

Join us to better understand the importance of digitally enabling the banking workforce and learn how to expand your current knowledge, skills and abilities to perform new roles innovatively within the banking and financial services industry.

As an AICB member, you are entitled to register for this webinar with our compliments. To register and secure your participation, please click on the button below.

Speaker's Profile

Nora2
Datuk Nora Manaf, CB

Group Chief Human Capital Officer

Maybank Group

Nora2
Datuk Nora Manaf, CB

Group Chief Human Capital Officer

Maybank Group

In addition to Datuk Nora Manaf’s role as the Group Chief Human Capital Officer and member of the Group EXCO of Maybank, Datuk Nora chairs several national-level committees and holds several Board memberships. Datuk Nora’s Board memberships include the Board of Etiqa General Insurance Berhad, MBB Labs Private Limited, Bangalore and the Malaysian American Commission on Educational Exchange (MACEE).

Datuk Nora is actively engaged in the country’s Financial Institutions, Employers’ and Education circles via the leadership roles she holds. In 2018, Datuk Nora was appointed to the Malaysian Human Resource Minister’s Advisory Group. She is also Chairman of the Malayan Commercial Banks’ Association, Chairman of the Banking Sector HR Networking Group (HRNG), Council Member of Malaysian Employers Federation (MEF), a member of the National Labour Advisory Committee (NLAC), Advisory Committee for UUM Master of Science (Finance) and an Advisory Council Member of Yayasan Peneraju Pendidikan Bumiputera as well as for the University-Industry Advisory Council Universiti Utara Malaysia. Datuk Nora was recognised as a Global Top 50 Human Resource Professional and was appointed into Talent Compact 4.0, an Industry Talent Advisory Panel of Talent Corporation Malaysia Berhad.

Datuk Nora is also a Member of the Board of Examiners for the Asia Institute of Chartered Bankers (AICB), Member of the Asia Pacific Industry Advisory Panel for the Chartered Institute of Management Accountants (CIMA) and a Qualified Person for Training (QPRT) for the Institute of Chartered Accountants in England and Wales (ICAEW).

In February 2020, Datuk Nora was conferred the Chartered Banker (CB) by the Chartered Banker Institue (CBI) headquartered in Edinburgh, Scotland. She is also an Adjunct Professor appointed by the College of Business, Universiti Utara Malaysia (UUM) since 2015. In July 2019, Datuk Nora was also appointed into the Board of Advisors for UUM’s undergraduate programme for Bachelor of Applied Linguistics and Business Administration with Honours.

Datuk Nora is active in her quest to make a difference to empower women. She is the Executive Sponsor for Maybank’s Women Mentor Women Council established in 2013, as well as a Mentor for the ICAEW-TalentCorp Women in Leadership Programme. In 2016, Datuk Nora was awarded the “Beacon of Light” award at the National Women in Leadership Summit organised by the Asian Strategy & Leadership Institute (ASLI) in partnership with the Ministry of Women, Family and Community Development. Datuk Nora also spoke at the Women in Leadership seminar at Oxford University in 2016.

Datuk Nora is a qualified Chartered Accountant and is registered with the Malaysian Institute of Accountants (MIA). Datuk Nora also holds a post-grad certification in Human Resource Development from Cornell University and is a certified Gallup Strengths finder Coach Level II. She is also a graduate of the Advanced Management Program from Harvard Business School.

Jasmine Peters
Jasmin Peters

Director, Experience Consulting Lead

PwC Malaysia

Jasmine Peters
Jasmin Peters

Director, Experience Consulting Lead

PwC Malaysia

Jasmin leads the Customer and Experience Consulting practice in PwC Malaysia. Shehas over 15 years of experience under her belt working in Financial Services and Consulting. She has in-depth and vast knowledge in organisational and business transformation, cross-functional process improvements, culture inculcation, change management, and talent management within the banking sector, having worked with multiple global and regional banks. She is currently working with incumbent banks on driving digitisation, helping them to better understand how to design, build and operate an experience-centric business model, and assisting aspiring banks to define their customer value proposition.

Lim Kwan3
Kwan-Sek Lim

Director, People and Organisation

PwC Malaysia

Lim Kwan3
Kwan-Sek Lim

Director, People and Organisation

PwC Malaysia

Kwan-Sek leads the People and Organisation Consulting practice in PwC Malaysia. With over 23 years of experience, his expertise spans across areas such as Business Transformation, Strategic Planning, Human Resources, Shared Services, Change Management and M&A Integration.

Kwan-Sek has held multiple leadership roles at Group and Country-level capacity, with a proven track record of driving transformational changes and building organisational capabilities in diverse industries such as banking, insurance, FMCG and resources.

He has provided various advisory services to financial entities in Asian markets and is currently championing the New World. New Skills. initiative, which advocates digital adoption and upskilling to bridge digital divides in businesses.

Prasad 150x150 1
Moderator: Prasad Padmanaban

Chief Executive

AICB

Prasad 150x150 1
Moderator: Prasad Padmanaban

Chief Executive

AICB

Prasad joins AICB after a sabbatical of about 1 year to travel and spend time with family. Prior to that, Prasad worked with the investment banks of MUFG in Hong Kong and JP Morgan in both London and Hong Kong as Executive Director in various Markets capacities over a period of 16 years, covering all manner of Asia-ex and Japan securities, from fixed income to equity derivatives. As an accomplished professional in the banking arena, Prasad brings to AICB a great mix of leadership, operational excellence, technical breadth and a passion for learning and development. Prasad holds a Master of Arts (MA) degree in Finance and Investment and an MA in European Studies from the University of Exeter, as well as a Bachelor of Arts (Hons) degree in Economics from the University of Nottingham